Note The USB ports on the front of your computer may not be powered USB 2.0 ports. Try using one of the ports on the back of your computer.

Sorry to hear you are running into this problem. If you have not already gone through the 'How to set up an Xbox 360 Controller for Windows support page,' go ahead and follow the steps on the section for setting up a wireless controller on a Windows PC. Give this a try and let us know of any changes.

A green light on the receiver indicates that the unit is working.

3. If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next. If the wizard installs the software successfully, select Finish and then skip to Step 3: Connect the Xbox 360 wireless controller to your computer, below.

   If the wizard fails to install the software, continue to Step 2.

Step 2: Install the Xbox gaming receiver software

If you have the installation disc that came with your Xbox 360 Wireless Gaming Receiver, you can install the software from that disc. If you don’t have the disc, you can install the software by downloading it online.

Install using the installation CD:

1. Insert the installation disc into the CD or DVD drive of your computer. If the setup program doesn’t automatically start, browse to your CD or DVD drive and run the setup program.

2. Follow the steps to install the software.

   Note You might be prompted to restart your computer after the installation is complete.

Install by downloading the software:

1. Go to the Software Downloads section of the Microsoft Hardware website.
2. In the Search for download field, type 'Xbox' and select Gaming as the product type.
3. Select Xbox 360 Wireless Controller for Windows as the product (this is the software for the wireless gaming receiver).
4. Select the version of Microsoft Windows you’re using on your computer, select your operating system language, and then select Download.
5. Select Run.
6. The Xbox 360 Accessories setup program installs the necessary files to your computer.

   Note You might be prompted to restart your computer after the installation is complete.

Xbox 360 Controller For Pc

Step 3: Connect the Xbox 360 wireless controller to your computer

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1. Turn on the Xbox 360 wireless controller by pressing and holding the Guide button .
2. On the receiver, press the connect button, which is a circular button located near the middle of the receiver. The light will flash green.